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Chilton82
Constellation

Picture Saving Issue

Has anyone been having issues lately where after you take pictures, sometimes they don't get saved in either the phone internal memory or the attached micro sd card? It is so upsetting as I am in the middle of a vacation and there are a lot of pics I took that are not getting saved.

5 REPLIES 5
aaronroman951
Cosmic Ray

Re: Picture Saving Issue

Im having the exact problem on my note 8. The last three months have been the worst for me, I've missed out on my son's baptism photos & videos,  my nephews birthday party, family vacation to universal studios, and the list goes on. Something is wrong between the camera and the gallery app, and Samsung has to fix this asap!!!! I've never felt so disappointed, and let down at the same time

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Samsung Moderator
Samsung Moderator

Re: Picture Saving Issue

@aaronroman951 Do you know if your phone is up to date on its software?

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aaronroman951
Cosmic Ray

Re: Picture Saving Issue

Yes it's up to date, I actually factory resetted my 2 note 8's and they both do the same!!

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Chilton82
Constellation

Re: Picture Saving Issue

Yes, the software is the most up to date avaialabe.

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Samsung Moderator
Samsung Moderator

Re: Picture Saving Issue

@Chilton82 Are you using the stock camera app? Have you tried double checking your camera settings and make sure the pictures are getting saved in your default gallery?

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