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SirT80
Asteroid

Power Saving Mode auto-disables

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So I received the September security patch a couple days ago for my Note 8 (T-Mobile). I noticed at times that the phone would run snappier than usual. I figured it was just from the new update. Then I realized that the power saving mode (medium) was turning itself off only when charging (plug or wireless). Adaptive Battery would also be turned off, as the mode would automatically change to optimize. I reached out to Samsung via Twitter, and after resetting my settings and clearing the system cache (the rep's suggestion), they concluded this was due to power saving mode being shut off while charging. This hasn't happened until the update. Plus, if this is a feature, why wouldn't it automatically go back to Medium once unplugged? Why should I have to manually change it back each time? I'm not a power user but let's be honest, Note 8's battery can be inconsistent. And I'm getting noticeably worse battery life because of this. Has anyone else had a problem?

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Samsung Moderator
Samsung Moderator

Re: Power Saving Mode auto-disables

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That's a bummer! If you don't mind sending a private message here providing the full model code and IMEI so I can confirm the warranty status on your device?

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11 REPLIES 11
Samsung Moderator
Samsung Moderator

Re: Power Saving Mode auto-disables

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Do you experience these symptoms if you test your device in safe mode?

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SirT80
Asteroid

Re: Power Saving Mode auto-disables

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I have not tried it yet, but I will see what happens.

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Samsung Moderator
Samsung Moderator

Re: Power Saving Mode auto-disables

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Keep us posted. Smiley Happy

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SirT80
Asteroid

Re: Power Saving Mode auto-disables

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So I tried it in Safe Mode and the issue still persists.

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Samsung Moderator
Samsung Moderator

Re: Power Saving Mode auto-disables

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That's a bummer! If you don't mind sending a private message here providing the full model code and IMEI so I can confirm the warranty status on your device?

View solution in original post

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SirT80
Asteroid

Re: Power Saving Mode auto-disables

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I don't post often here, but is there a way to send a private message?

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Samsung Moderator
Samsung Moderator

Re: Power Saving Mode auto-disables

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Sure, Just click on this link to directly private message me. http://bit.ly/2GGYul4

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SirT80
Asteroid

Re: Power Saving Mode auto-disables

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I'm not able to click on that link.

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Samsung Moderator
Samsung Moderator

Re: Power Saving Mode auto-disables

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My apologies, Let's try this again. 

 

 

http://bit.ly/2GGYul4

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