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userBWmJpalo7j
Constellation

Samsung Gallery

Ever since the latest version of Android was installed on my phone. It keeps loosing pictures minutes after I take them. Is there any way to get them back?

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Samsung Gallery

Are you saving your pictures on your internal storage or an SD card? When taking pictures, Are you using the native camera app?

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userBWmJpalo7j
Constellation

Im using the native app and sending them to the SD card....

Im using the native app and sending them to the SD card. The SD card is only half full.

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Samsung Moderator
Samsung Moderator

Re: Im using the native app and sending them to the SD card....

When you open the SD card on your device are you able to see the picture? Give this a try: Go to the app drawer and open my files, and click on images are you able to see the pictures you took?

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