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userOQB9vrJT6j
Constellation

Samsung Pass Provider keeps stopping

issue in my note 8 for samsung pass Provider its stopped... message pop up every time....

2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: Samsung Pass Provider keeps stopping

Good afternoon,

 

Have you tried wiping the cache partition on your device?

 

Follow these few steps on how to do so:

 


- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the Android logo displays, release all three keys.
- An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
- Press the Volume down key several times to highlight wipe cache partition.
- Press Power key to select.
- Press the Volume down key to highlight yes, them and press the Power key to select.
- When the wipe cache partition is complete, Reboot system now is highlighted.
- Press the Power key to restart the device.

 

Your phone will take a little time booting up after the cache partition is wiped off of its contents as it will rebuild or recreate those caches. Don’t be alarmed if the phone gets stuck on the logo for a minute or two after this just don’t turn it off so that what was deleted will be replaced successfully. So, wait for your phone to become active. Don’t worry, this procedure is very easy and safe to do. You won’t damage your phone just by wiping the cache partition.

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userQqk6nhzLNs
Astronaut

Re: Samsung Pass Provider keeps stopping

@userOQB9vrJT6j 

I believe I found the solution!

In settings, go to apps and find Samsung Pass Provider. Click on the app to go into the App Info. Scroll all the way down to the bottom and under Advanced, change "Allow System Changes" from "Not Allowed" to "Allowed". If it was already Allowed, there may be additional issues causing your app to stop, but this was the main setting that was giving me the error. 

Regards,

David

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