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userBo8G2oTyUV
Cosmic Ray

Samsung Pass not working.

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My Samsung Pass is not working.
I load up a login form, I do not get a prompt to authenticate with fingerprint/iris. I checked my Samsung Pass settings and is enabled for the site I want to log in to. Anyone else have this issue?

It used to work before. Just started today.

I tried logging in via password and did not help anything.

Autofill in apps work fine. Not in Samsung Internet.

Whenever the login form finishes loading, usually I would have an iris/fingerprint authentication screen after a split second, but instead have nothing!

1 SOLUTION

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Black Hole

Re: Samsung Pass not working.

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I am sorry to hear this. Have you tried rebooting your device? 

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27 REPLIES 27
Comet

Re: Samsung Pass not working.

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@userBo8G2oTyUV wrote:

My Samsung Pass is not working.
I load up a login form, I do not get a prompt to authenticate with fingerprint/iris. I checked my Samsung Pass settings and is enabled for the site I want to log in to. Anyone else have this issue?

It used to work before. Just started today.

I tried logging in via password and did not help anything.

Autofill in apps work fine. Not in Samsung Internet.

Whenever the login form finishes loading, usually I would have an iris/fingerprint authentication screen after a split second, but instead have nothing!


pass i will pass on that. its worthless to me,not once did it do its job

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viksha143
Astronaut

Re: Samsung Pass not working.

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hi guys i will suggest you all to clear all defaults.i took the help of samsung support advisor he


@benice wrote:

@userBo8G2oTyUV wrote:

My Samsung Pass is not working.
I load up a login form, I do not get a prompt to authenticate with fingerprint/iris. I checked my Samsung Pass settings and is enabled for the site I want to log in to. Anyone else have this issue?

It used to work before. Just started today.

I tried logging in via password and did not help anything.

Autofill in apps work fine. Not in Samsung Internet.

Whenever the login form finishes loading, usually I would have an iris/fingerprint authentication screen after a split second, but instead have nothing!


pass i will pass on that. its worthless to me,not once did it do its job



helped me on this and now it is working absouletly fine and perfect.

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Highlighted
Black Hole

Re: Samsung Pass not working.

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I am sorry to hear this. Have you tried rebooting your device? 

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Kangas-Inc
Constellation

Re: Samsung Pass not working.

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Samsung pass- logs in. I go into my stores usernames and passwords and they are not there but the accs that the usernames and passwords were for are there. I go into edit to manually edit. And it says samsung pass is temporarily is temporarily unavailable. Please try again. I have reset my phone twice, cleared the cache, uninstalled the app and reinstalled it, logged out of my samsung acc and logged back in and nothing please help.

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userkVpGOcQ6ix
Constellation

Re: Samsung Pass not working.

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All this "helpful advise" would be advisable if the advise was worth reading.

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user3QOmvJC4Wn
Asteroid

Re: Samsung Pass not working.

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Is this your answear to every question?? And yes i bet 99% of people reboot their device before asking here

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bdparvaze
Constellation

Re: Samsung Pass not working.

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YesSamsung Pass is temporarily not available. Try again later.

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bdparvaze
Constellation

Re: Samsung Pass not working.

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Previously there was now no root

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Red Giant

Re: Samsung Pass not working.

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using the samsung+ app, there's "send feedback" button. Click that and report for samsung engineers to look at.

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