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Astronaut

Samsung note 8 not fast charging and there is double connect disconnect beep

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As of today my fast charge is not working correctly. When I plug my phone into any fast charger I get a double charge sound. It will say "fast charging", then disconnect and say "cable charging" charging again and then charge but no fast charge. I had a moisture error earlier and after drying out the port all was fine for a day or two. Then after few days, I come home plug up my phone and I get the double charge thing with no way to fix it. 

I tried charging with other pair of charger and cable & even power bank (that i have been using to fast charge this phone for the last two years) but issue is still the same.

 

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Community Manager
Community Manager

Re: Samsung note 8 not fast charging and there is double connect disconnect beep

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It honestly sounds like it may be an issue in the port, I'd recommend having it evaluated at your local walk-in service center: https://www.samsung.com/us/support/service/locations/?product=N0054182


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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1 REPLY 1
Community Manager
Community Manager

Re: Samsung note 8 not fast charging and there is double connect disconnect beep

JUMP TO SOLUTION

It honestly sounds like it may be an issue in the port, I'd recommend having it evaluated at your local walk-in service center: https://www.samsung.com/us/support/service/locations/?product=N0054182


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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