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Samsung pass no longer working

I get this error when trying to open Samsung pass on my factory unlocked note 8 on the latest firmware with tmobile as my carrier.

Seriously? Who let this slip past the developer's??

6 REPLIES 6
Samsung Moderator
Samsung Moderator

Re: Samsung pass no longer working

Have you updated your device recently?

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Yes @SamsungLarry. I had a firmware update. Should I try...

Yes @SamsungLarry.

I had a firmware update. Should I try clearing the apps cache and the cache for my /system partition to see if that helps??

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Samsung Moderator
Samsung Moderator

Re: Samsung pass no longer working

@ShaggyTheNerd When you try to use the Samsung pass app are you getting an error message?

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The first post is the error I get... Samsung Pass doesn't...

The first post is the error I get... Samsung Pass doesn't load so I can't get my saved passwords nor does it even activate when it should to input username and password.

It's completely broken

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Samsung Moderator
Samsung Moderator

Re: The first post is the error I get... Samsung Pass doesn't...

I recommend reaching out to our accounts team. They can be reached at 1-855-795-8509

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I fixed the issue. Had to re-sync my Samsung pass data to...

I fixed the issue. Had to re-sync my Samsung pass data to the cloud the deleted the apps data. After I went through the set up process all my passwords and accounts were there and Samsung pass worked again.

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