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Josyula
Cosmic Ray

Secure folder issue after may security patch

app is not getting locked even after leaving and removing from recent apps. It is opening w/o password and showing the content on recent apps. Any one experienced the same.?

16 REPLIES 16
Samsung Moderator
Samsung Moderator

Re: Secure folder issue after may security patch

Do you experience these symptoms if you test your device in safe mode?

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Josyula
Cosmic Ray

Haven't checked yet...

Haven't checked yet...

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userhEohKKtbX3
Constellation

Re: Haven't checked yet...

We have tried everything but its its not working after may same problem

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Josyula
Cosmic Ray

Jus now checked. Same is hahappening.

Jus now checked. Same is hahappening.

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Samsung Moderator
Samsung Moderator

Re: Jus now checked. Same is hahappening.

Have you tried clearing the cache and data for the secure folder?

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Josyula
Cosmic Ray

Yes. Cleared but no result.😔

Yes. Cleared but no result.😔

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Josyula
Cosmic Ray

Any suggestion pls

Any suggestion pls

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Samsung Moderator
Samsung Moderator

Re: Any suggestion pls

Hey there!

Thanks for sharing the steps you have already completed.

Have you tried wiping the cache partition of your device?

1.    Turn off the device.
2.    Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
3.    When the Android logo displays, release all three keys.
4.    An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
5.    Press the Volume down key several times to highlight wipe cache partition.
6.    Press Power key to select.
7.    Press the Volume down key to highlight yes, them and press the Power key to select.
8.    When the wipe cache partition is complete, Reboot system now is highlighted.
9.    Press the Power key to restart the device.
 


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Josyula
Cosmic Ray

Re: Any suggestion pls

Not Solved. just got June security Patch. Updated my phone. I wish it could solve my problem but it didn't.  It's really surprised me that high-security Knox is behaving like this...

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