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Original topic:

Smart view not working on my Note 8

(Topic created on: 9/8/17 11:38 AM)
userdmEjcLrQF8
Constellation
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Note8

I just recently received my Note 8 from Verizon.

 

I truly love this phone except for the fact that I can't get Smart View to work. I have tried it with 2 Samsung TV's, an Amazon Fire TV, a Google Chromecast, and even a USB C to HDMI adapter. Smart View never connects and never recognized the USB adapter.

 

Is their a bug in the software for the phone? It is showing as fully up to date.

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61 Replies
user3AGxyUGnMj
Constellation
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Note8

Have the same problem.with mine..

Ever since I download new Samsung update.

Very disappointed in the note 8:crying_face::crying_face::crying_face::crying_face:

 

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SamsungViv
Honored Contributor
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Note8

@user3AGxyUGnMj

Have you had a moment or two to try out the suggestions in the thread above?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userIdfBBHZd8Y
Constellation
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Note8

I'm having the same problem,for months now, with my Note8 Edge trying to smart view with my Samsung 55" curved smart tv.

I've read n tried all the suggestions in this topic feed with NO solution.

Funny thing though, smart view works fine with my old Note4 edge n S7 edge.

What the dilly with that Samsung???

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user2zdGxAxUg6
Asteroid
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Note8

I had same problem just fixed it! Hope it works for you.  Press on the smart view , but hold on to it , it takes you to a screen that tells you, about smart view,  press on that, once you get there you will have a choice to [force stop], press on that. You can now exit and try your smart view now. That should do it. 

 

If that failed,  which did for me , go to your smart tv and update software,  works really great now. 

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jmcu
Constellation
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Note8

Force stop smart view, restart phone, start smart view = worked

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userd8XY7rGdgA
Constellation
Options
Note8

Get to the about phone part in the settings. Click software information. Then click on build number 7 times, this should turn on developer options. Then from developer options menu,turn on authorize wireless display, and check the boxes inside that option. This is the only thing that worked for me.

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user9YrVaQu5YR
Astronaut
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Note8

Yes!!! Thank you :) Works great.

I just needed to restart before it worked.

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userA6gxft6Hml
Astronaut
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Note8

I have the same problem. Need solutions ASAP. My note 5 can connect to my smart tv just fine but my note 8 failed to connect.

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userA5HeRhT2bZ
Astronaut
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Note8

I thought you needed to use a USB-C to display port adapter? Or is USB-C to HDMI also supposed to work? I've been using a Samsung dongle connected to a Sony Bravia television and haven't had any trouble getting smart view to work on my Verizon Note 8. I've been using it since day one. Have you tried calling tech ssupport? 

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Jaelow
Constellation
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Note8

No u don't need one.  I connected my note 8 to my the high is a sharp and it worked but not now

 

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