@angelsmiles74 Have you tried clearing the cache partition on your phone? Here are the steps to clearing the cache partition.
Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.
my note 8 is stuck on Android 7.1.1. samsung tells me to go to my carrier and my carrier tells me to go to samsung. talk about getting the run around
Which carrier do you use?
If you have unlocked phone, turn off your device and insert carrier's another sim card(T-Mobile for example) and check for update
My phone just started glitching when I'm playing a game. It also minimizes the player when I'm watching youtube or other videos. When I watch movies it glitches and replays the last few seconds and then starts playing normally again randomly. Just now, while typing this out, my keyboard will disappear like I hit the hide arrow at the bottom right corner of the screen.