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userjlQXeUCExt
Astronaut

Software on older devices

My galaxy note 8 hasnt been updated since a year, it hasnt get any security updates from google, its on the first of april 2018, the latest update by the way, what is this samsung, customer support is poorly developed, my device is so slow, almost unusealbe compared to my other phones.

Hope someone reply.

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Software on older devices

Hey there @userjlQXeUCExt,

 

I can understand your frustration regarding this. Have you tried reaching out to your current service provider about updating your device? They will be able to assist you with pushing out updates for you. You also can call into 1-800-SAMSUNG (800-726-7864) so they can remote support into your device.

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