I still cannot get my issue resolved with my getting my Note 8 back. Case #4150289943. Again, it has been more than 3 months. I finally was able to get in touch with a case manager a few weeks ago but that did not resolve my issue because I am still in the dark about the status of my phone. My case manager has not called me back. I cannot understand why my phone cannot just be sent back? What else can I do? Thank you in advance for any help.
Hello! I have sent you a private message regarding your case. Please follow up with me there!