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userJDZNeanuWf
Constellation

Theme and store updating

Hi

There is an error T516004 while updating and not allowed to be updated. Why

8 REPLIES 8
Samsung Moderator
Samsung Moderator

Re: Theme and store updating

Can you please send a picture of the error message you are receiving?

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userpwUUYjjVG7
Astronaut

Re: Theme and store updating

Hi,

 

I am also getting this T516004 error when trying to update the theme store.

 

I have attached photo/screenshot.

 

ThanksScreenshot_20190613-103234_Galaxy Themes.jpg

 

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Samsung Moderator
Samsung Moderator

Re: Theme and store updating

Are you using Wifi or mobile data?

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Shudha
Cosmic Ray

Let me try

Let me try

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userEoeEtRgt7D
Astronaut

Re: Theme and store updating

I have the same problem, how do i fix it?


@userJDZNeanuWf wrote:

Hi

There is an error T516004 while updating and not allowed to be updated. Why


 

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Samsung Moderator
Samsung Moderator

Re: Theme and store updating

Have you attempted restarting your device and trying the update again?

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userdGUKpMRQXB
Astronaut

Re: Theme and store updating

I have and I've also tried restarting my phone. Also tried to force stop and reopen. I keep getting the same T516004 error when the update begins to install. What should I do to fix this? 

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Samsung Moderator
Samsung Moderator

Re: Theme and store updating

@userdGUKpMRQXB Have you made sure your phone is up to date on its software?

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