cancel
Showing results for 
Search instead for 
Did you mean: 
user502ZowNVkA
Constellation

Uptade

Hello I have a big problem with new update because after doing it sim card is not working and finger print too. I have reset phone a lot of time and all ways but nothing didn't change.

When I put the sim card it's seems good but in network operators it can not scan the networks to register. Second problem with finger print it's when I try to add my finger print it says an error has occurred with fingerprint sensor and restart.

Please help me I don't know what to do anymore 

1 REPLY 1
Highlighted
Samsung Moderator
Samsung Moderator

Re: Uptade

For the SIM card symptom, you'll need to speak to your carrier in order to ask for a replacement SIM card. Have you attempted a cache partition wipe on the device since the update?

Reply
Loading...