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Constellation

complaint

nothing seems to work on the galazy website.   Have an email saying my account will be closed because I have not used it.  I have a samsung gt n5110 tablet and an android phone but I do not know if I have ever used the cloud. 

After spending about an hour trying to sign in to it to find out if there is anything on it, and having everything come up with an error of some kind, it might as well be closed as i cannot get into it.

1 REPLY 1
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Product Expert

Re: complaint

Hello, sorry to hear you are having issues with signing into your Samsung Cloud account. The correct link to sign into your cloud account is this one: https://support.samsungcloud.com/#/login

 

I hope that helps.

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