cancel
Showing results for 
Search instead for 
Did you mean: 
userH74itKB53u
Asteroid

incorrect model #

JUMP TO SOLUTION

Just signed up for this app and its shows incorrect model #. I have US factory unlocked note 8 model number SM-950U1 as it appears on settings/about phone. And it shows a different model # and shows tmobile brand on this app.

1 SOLUTION

Accepted Solutions
Samsung Moderator
Samsung Moderator

Re: incorrect model #

JUMP TO SOLUTION

We appreciate you for reaching out to let us know that your concerns were resolved.


Thank you for being the best part of Samsung!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
Loading...
6 REPLIES 6
Samsung Moderator
Samsung Moderator

Re: incorrect model #

JUMP TO SOLUTION

Can you please provide me with the app you are seeing the incorrect model number on?

Reply
Loading...
userH74itKB53u
Asteroid

Re: incorrect model #

JUMP TO SOLUTION

Samsung members.

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: incorrect model #

JUMP TO SOLUTION

Which model number is it showing?

Reply
Loading...
userH74itKB53u
Asteroid

Re: incorrect model #

JUMP TO SOLUTION
Reply
Loading...
userH74itKB53u
Asteroid

Re: incorrect model #

JUMP TO SOLUTION

I think i found the issue. It has to do with my email. Made a new account and now it shows the correct model. Smh

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: incorrect model #

JUMP TO SOLUTION

We appreciate you for reaching out to let us know that your concerns were resolved.


Thank you for being the best part of Samsung!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
Loading...