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JJD228
Asteroid

"Show call stickers" in the Phone app.

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I don't care about this feature, I'm just trying to figure out why it doesn't work for me. My wife and I both have the Note 8. Settings are identical. "Show call stickers" is enabled, and "profile sharing" is also enabled (this might not matter but it was mentioned in another thread). When she calls me, right away there is a line of stickers across her call screen and if she taps one it appears on my call screen. I don't have those stickers when I call her. Any thoughts?

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JJD228
Asteroid

Re: "Show call stickers" in the Phone app.

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If this happens to anyone the fix is to use the link below to deregister from profile sharing, then re-enable it on your phone via the Contacts app. Then your call stickers will appear.

http://www.samsung.com/levant/support/mobile/enhancedfeatures/deregister/
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34 REPLIES 34
JJD228
Asteroid

Re: "Show call stickers" in the Phone app.

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If this happens to anyone the fix is to use the link below to deregister from profile sharing, then re-enable it on your phone via the Contacts app. Then your call stickers will appear.

http://www.samsung.com/levant/support/mobile/enhancedfeatures/deregister/
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userIizNTWitVs
Constellation

Re: "Show call stickers" in the Phone app.

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Yeah, followed the instructions and it's not working

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Quantuml3ap
Cosmic Ray

Re: "Show call stickers" in the Phone app.

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I hope someone replies to us. ☺️
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JJD228
Asteroid

Re: "Show call stickers" in the Phone app.

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I trust you all understand how this works? You AND the person you're calling both need to have supported phones, AND you both need to have the profile sharing feature turned on. If I call someone who doesn't meet those criteria I just see the regular call screen. But if I call someone that has a phone with the "enhanced features" AND profile sharing is enabled, then I see this (notice the little row of heads):

 

stickers-during-phone-call.jpg

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userIizNTWitVs
Constellation

Re: "Show call stickers" in the Phone app.

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I have 2 Galaxy Note 8, both of them on T-Mobile. I wasn't aware of that function until I activated the 2nd device and placed a phone call to the first device. That's why I began looking for answers on the internet
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Kiya
Constellation

Re: "Show call stickers" in the Phone app.

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Were you ever able to fix this?

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userIizNTWitVs
Constellation

Re: "Show call stickers" in the Phone app.

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I also watched that video earlier, and it doesn't work on my first device.
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Quantuml3ap
Cosmic Ray

Re: "Show call stickers" in the Phone app.

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I saw that video on YouTube. I tried everything.
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userDhVWUvWYEf
Astronaut

Re: "Show call stickers" in the Phone app.

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I couldn't get a code! tried 4 times!
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