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Constellation

wifi tips app

Is anyone else having issues with the wifi tips app error popping up every few minutes saying it is stopping? I think it is messing up my wifi connection as well. 
19 REPLIES 19
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Supernova

Re: wifi tips app

@userL1JgMCHpAf 


Can you post a screenshot here?

 

https://www.samsung.com/us/support/answer/ANS00038721/

 

You may need to try some routine troubleshooting on that:

 

 

If one of these steps above help, let us know here and select this post as the solution.

 

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Please click " ✓ Accept as Solution" if this reply solved your issue or pointed you in the right direction. Click the heart to let me know your appreciation! 

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Supernova

Re: wifi tips app

@userL1JgMCHpAf @useraCCz1rFJGk @userDMwEXCljJn 

 

Do the steps above help?

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Asteroid

Re: wifi tips app

Yes it started yesterday. Keeps popping up when using other apps. It is getting extremely annoying. 

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Constellation

Re: wifi tips app

It started  13 August on 2 different phones. Have rebooted and forced closed and it's still happening. 

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Constellation

Re: wifi tips app

Started right after the update. Maybe I was wrong. Apple at least communicates with its users when they screw up.

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Constellation

Re: wifi tips app

Yes, it started right after I updated to the most recent update of the OS.
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Astronaut

Re: wifi tips app

Yes, I've been having that problem occasionally for a couple of days, maybe since Thursday.

 

Today I was on a road trip going, on the road for 6 or 7 hours, and this error popped up 5 or 6 times.  Funny thing, most of the time on this road trip I was actually on the road, nowhere near any wifi spots.

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Astronaut

Re: wifi tips app

YES, I have the same problem and I cannot find a solution for it, can Samsung give an answer to this?

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Samsung Moderator
Samsung Moderator

Re: wifi tips app

Hello,

 

Have you attempted to wipe the cache partition on your device recently?

 

- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the green Android logo displays, release all keys ('Installing system update' will show for about 30 - 60 seconds before showing the Android system recovery menu options).
- Press the Volume down key several times to highlight 'wipe cache partition'.
- Press the Power button to select.
- Press the Volume down key until 'yes' is highlighted and press the Power button.
- When the wipe cache partition is complete, the “Reboot system now” is highlighted.
- Press the Power key to restart the device.

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