10-10-2017 01:32 PM
Microwave is 1 month out of warranty and a couple of weeks ago it started this press OK to start issue. By the amount of post this seems to be a very common problem. Today the fan started by itself. This is a hazard, if next the microwave is going to start by itself when no one is around. What is the fix? There should be a recall.
10-11-2017 06:23 AM
Could you send me a private message with the full model and serial number? I would like to see what I can do.
10-18-2017 02:39 PM - last edited on 10-18-2017 02:52 PM by SamsungGill
10-18-2017 02:53 PM
Please send us a private message here so that we can set you up for service: http://bit.ly/2mcMgp1
01-12-2018 11:26 AM
That would be a service call. Could you send us a private message with the full model and serial number?