Powerbot Noise/rattle

Constellation

Re: Powerbot Noise/rattle

I also have my serial number but dont want to post it on a public forum.

 

thanks,

 

Supernova

Re: Powerbot Noise/rattle

Sure no problem. Send me your serial number in a private message. 

Constellation

Re: Powerbot Noise/rattle

Hello, I have the same issue amd I used some silicone grease as suggested, but still have the noise. Where exactly am I applying the grease? What is the pulley surface you referred to. On the pulley the belt rides in? Do I remove the white pulley and grease there under there? 

 

I know I am close to a solution I just need a bit more info.

 

Thanks!

Constellation

Re: Powerbot Noise/rattle

Same here... literally using it for the first time and it’s making a terrible plastic-y sounding rattle

Constellation

Re: Powerbot Noise/rattle

It’s worse when it turns
Constellation

Re: Powerbot Noise/rattle

I am having the same issue. It worked great for a month or so, then started with the rattling noise. Following in the hopes that I can figure it out. I got it for a Christmas gift and am very sad I can't use it.

Samsung Moderator

Re: Powerbot Noise/rattle

Give this a try. If it does not help, send me a private message with your model code and serial number.  http://bit.ly/2CGMMUe


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Samsung Moderator

Re: Powerbot Noise/rattle

Hey, just checking in with you. Do you still need help with this?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Asteroid

Re: Powerbot Noise/rattle

I am having this same problem with my 9010  that is just shy of 2 years old. Horribly loud rattle on carpet and hardwoods. It's been thoroughly cleaned and pretty well maintained.  Suction seems to still be going strong but I hate using the thing because it is so darn LOUD.

 

Model #: SRAJ9001U

Model Code: VR2AJ9010UG/AA

 

There is also another sticker on the bottom that was on the new unit that Samsung sent back after a warranty claim, WGC2876 8/10/2016 YES. No idea what that means though...

 

Thanks in advance!

Cosmic Ray

Re: Powerbot Noise/rattle

Another source of noise is build up of a hard dirt deposit on the brush guard surface which needs to be scraped off. The brush blades can slap against this material making noise.

The drive gear on the brush motor end fits through a wide hole in the plastic which I suggest can be lubricated with silicon grease when the gear rattles in that fitting.