06-03-2018 10:49 AM
Hello, I have the same issue amd I used some silicone grease as suggested, but still have the noise. Where exactly am I applying the grease? What is the pulley surface you referred to. On the pulley the belt rides in? Do I remove the white pulley and grease there under there?
I know I am close to a solution I just need a bit more info.
06-05-2018 11:38 AM
Give this a try. If it does not help, send me a private message with your model code and serial number. http://bit.ly/2CGMMUe
06-09-2018 09:17 PM
I am having this same problem with my 9010 that is just shy of 2 years old. Horribly loud rattle on carpet and hardwoods. It's been thoroughly cleaned and pretty well maintained. Suction seems to still be going strong but I hate using the thing because it is so darn LOUD.
Model #: SRAJ9001U
Model Code: VR2AJ9010UG/AA
There is also another sticker on the bottom that was on the new unit that Samsung sent back after a warranty claim, WGC2876 8/10/2016 YES. No idea what that means though...
Thanks in advance!
06-10-2018 09:00 PM