Powerbot R7040 mapping report

Samsung Moderator

Re: Powerbot R7040 mapping report

This is strange.  We are still working on pinpointing the issue to get you up and running.  Thank you for your patience. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Re: Powerbot R7040 mapping report

thanks for the update
Constellation

Re: Powerbot R7040 mapping report

I have the same problem no mapping options in the history 

Astronaut

Re: Powerbot R7040 mapping report

I also bought this looking at the mapping picture on the box. But it doesnt provide any map in the history.

Highlighted
Samsung Moderator

Re: Powerbot R7040 mapping report

So we heard back from our specialists and they believe you need to be using Samsung Connect.  If the powerbot purchased was manufactured during or after June 2017, you need to use Samsung connect rather than Smart Home. However, there is no mapping option in the Samsung Connect app, it does the mapping and then stores it internally.   When it finishes vacuuming you can see the ”map” of where it has been by checking the history.  In Device Control either swipe down from the top and pick history (or touch menu in the top right and select history). 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Re: Powerbot R7040 mapping report

hello, I just got my powerbot a couple days ago and have been browsing through this text stream to find out how I can get my mapping to work. I have found the same things out that the previous messages have said. and I do see that you have to have Samsung connect for this to work and not Samsung home but our problem is that it was pictured on the box for this device to work with the mapping system and it's not regardless of what system we have to use. will there be an update for Samsung connect to have mapping built in?