02-23-2018 12:59 AM - edited 02-23-2018 01:01 AM
I bought the Powerbot R9350 a while ago. I usually schedule it to clean at a certain time. But this one time, I didn't know my daughter spilled water on the floor, and when it started cleaning, it sucked up most of the water and stopped. Initially I didn't know what happened and why it was just sitting there and not the charging station when I got back from work, so I picked it up, and set it on the charging station but it didn't charge. Just the charging indicator light flashing on the Powerbot R9350, and the charging light on the charging station (green) flashing simultaneously when I press the power/ play button. Someone please help.
02-23-2018 06:37 AM
I am sorry to hear you are having this issue. I would be happy to look in to this for you. Please send us a private message to http://bit.ly/2CGMMUe with your phone number as well as the model number and serial number of the unit.
04-15-2018 01:48 PM
Was your problem resolved? it just happened to me!
I bought my powerbot less than a month ago and my husband was cleaning the bathroom and did not noticed that was already the scheduled time for the vacuum to start and it sucked wather (not sure how much tho) ...
Initially i didnt new but saw the vacuum in the middle of my living room and i thought the battery had ended and it wasnt able to return to the charger... i put in the charger and nothing... the green light didnt show... so i tried to turn it on and the green light appeared but it disappeared right after... i thought it weird and asked my husband and he didnt said anything... i removed the dustbin to clean and there was water in it then hubby said that he saw the vacuum passing through the bathroom and that it should had sucked the water that das at the door. Now the vacuum is not charguing and not turning on!
04-16-2018 06:23 AM
Could you send us a private message with your full model and serial number? http://bit.ly/2ihPL97
07-13-2018 01:37 PM
yesterday mi air wall condition was making water to inside and I schedule it at mi work schedule, my powerbot sucked water, I don't know how much, but it dosen't work. I set in on the chargin station buet it didn't charge.
i have guarantee, but I want to know if you have any other solution