Samsung POWERbot R7070 will not respond to commands from Alexa

Constellation

Samsung POWERbot R7070 will not respond to commands from Alexa

When I tell Alexa to turn on the Vacumm it Turns on Beeps and just sits there. There are many post on on Amazon making the same complaint. Can Samsung fix this issue. It respond to Docking commands but there is nothing than can be said to make it clean.

12 REPLIES
Samsung Moderator

Re: Samsung POWERbot R7070 will not respond to commands from Alexa

Have you removed and re-added the powerbot to the alexa? 

Constellation

Re: Samsung POWERbot R7070 will not respond to commands from Alexa

I have the same issue.  I can't even find a page where there is a list of recognised commands that should be accepted by Alexa.  Just as others have said, it beeps when I tell it to "turn on" or "turn off", and with the latter, it will stop vacuuming if it is in that process, but no other commands that I can think of work.  I was thinking I was simply using the wrong verbiage, since I couldn't find a list of correct commands to use.

Constellation

Re: Samsung POWERbot R7070 will not respond to commands from Alexa

I just got the R7070 too and am disappointed with the Alexa SmartThings Skill as well. It finds it just fine and thinks its a "Switch" so the only options are On and Off. I crreate the commands and it beeps once for the "On" action and does nothing. I read somewhere else that it should go into Auto Clean mode. What's up? Removing the Powerbot from Alexa and having it Re-Discover it does nothing to help.

Samsung Moderator

Re: Samsung POWERbot R7070 will not respond to commands from Alexa

Have you tried the command "Alexa, turn on robot vacuum." This command should start a cleaning cycle.

Constellation

Re: Samsung POWERbot R7070 will not respond to commands from Alexa

I just got home with my R7070 and set it up in both the Smartthings appand Alexa app... this is exactly the issue I have.

Does it actually work for any of you?  The vacuum looks like an outlet in Alexa and all it does is beep, no matter the command.

Samsung Moderator

Re: Samsung POWERbot R7070 will not respond to commands from Alexa

I recommend reaching out to Samsung SmartThings. They can be reached at 1-866-813-2404

Constellation

Re: Samsung POWERbot R7070 will not respond to commands from Alexa

I have. It seems to start in pause and nothing you say gets it to go


@SamsungJace wrote:

Have you tried the command "Alexa, turn on robot vacuum." This command should start a cleaning cycle.


 

Astronaut

Re: Samsung POWERbot R7070 will not respond to commands from Alexa

when i say Alexa turn on robot vacuum ...the vacuum just beeps twice and thats it. do anyone have any insight?

 

Constellation

Re: Samsung POWERbot R7070 will not respond to commands from Alexa

I have the same issue r7040