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userieL2p8iyw8
Asteroid

72 year old woman desperately trying to keep up!

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Just got a new Samsung Galaxy A10e. Here’s my laundry list of questions::

 

i have a “voice assistant” who is driving me nuts. How do I turn her off?

 

How do I scroll down...for example on home screen? Screen is frozen.

 

Where is my voice mail?

 

and most annoying of all....when I try to dial a number or text, I have to, first, tap the number or letter to identify it and then double tap to activate it. There’s got to be a better way.

 

thank you to whomever out there in the ether is kind enough to respond. May the force of goodness be with you

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userieL2p8iyw8
Asteroid

Re: 72 year old woman desperately trying to keep up!

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Thank you so much for your kindness in taking time to respond. I feel so cool and empowered! Problems solved! Thanks again.

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4 REPLIES 4
Samsung Moderator
Samsung Moderator

Re: 72 year old woman desperately trying to keep up!

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For Voice Assistant give this link a shot:

 

https://www.samsung.com/uk/support/mobile-devices/how-do-i-enable-and-disable-voice-assistant-talkba...

 

 

This should help with Voicemail

 

From a Home screen, tap Phone (lower-left). If not available, navigate Apps > Phone .
From the Dialer tab, touch and hold 1 (one). If presented Choose Voicemail, select Voicemail. ...
If prompted, enter the Voicemail password then press the # key.

 

If your screen is frozen try resetting the phone.

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Honored Contributor

Re: 72 year old woman desperately trying to keep up!

JUMP TO SOLUTION

@userieL2p8iyw8 wrote:

Just got a new Samsung Galaxy A10e. Here’s my laundry list of questions::

 

i have a “voice assistant” who is driving me nuts. How do I turn her off?

 

How do I scroll down...for example on home screen? Screen is frozen.

 

Where is my voice mail?

 

and most annoying of all....when I try to dial a number or text, I have to, first, tap the number or letter to identify it and then double tap to activate it. There’s got to be a better way.

 

thank you to whomever out there in the ether is kind enough to respond. May the force of goodness be with you


I would suggest you to go to your local Best But store that has Samsung section or carrier store( ATT, T-Moble) and show them your phone and they should be able to help


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userieL2p8iyw8
Asteroid

Re: 72 year old woman desperately trying to keep up!

JUMP TO SOLUTION

Thank you so much for your kindness in taking time to respond. I feel so cool and empowered! Problems solved! Thanks again.

View solution in original post

Reply
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userieL2p8iyw8
Asteroid

Re: 72 year old woman desperately trying to keep up!

JUMP TO SOLUTION

Thank you so much! Your suggestion solved all my issues. Thanks again for your kindness in taking the time to reply.

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