72 year old woman desperately trying to keep up!

[userieL2p8iyw8]

Just got a new Samsung Galaxy A10e. Here’s my laundry list of questions::

i have a “voice assistant” who is driving me nuts. How do I turn her off?

How do I scroll down...for example on home screen? Screen is frozen.

Where is my voice mail?

and most annoying of all....when I try to dial a number or text, I have to, first, tap the number or letter to identify it and then double tap to activate it. There’s got to be a better way.

thank you to whomever out there in the ether is kind enough to respond. May the force of goodness be with you

[SamsungLarry]

For Voice Assistant give this link a shot:

https://www.samsung.com/uk/support/mobile-devices/how-do-i-enable-and-disable-voice-assistant-talkba...

This should help with Voicemail

From a Home screen, tap Phone (lower-left). If not available, navigate Apps > Phone .
From the Dialer tab, touch and hold 1 (one). If presented Choose Voicemail, select Voicemail. ...
If prompted, enter the Voicemail password then press the # key.

If your screen is frozen try resetting the phone.

[Charkatak]

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@userieL2p8iyw8 wrote:

Just got a new Samsung Galaxy A10e. Here’s my laundry list of questions::

i have a “voice assistant” who is driving me nuts. How do I turn her off?

How do I scroll down...for example on home screen? Screen is frozen.

Where is my voice mail?

and most annoying of all....when I try to dial a number or text, I have to, first, tap the number or letter to identify it and then double tap to activate it. There’s got to be a better way.

thank you to whomever out there in the ether is kind enough to respond. May the force of goodness be with you

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I would suggest you to go to your local Best But store that has Samsung section or carrier store( ATT, T-Moble) and show them your phone and they should be able to help

[userieL2p8iyw8 · Accepted solution]

Thank you so much for your kindness in taking time to respond. I feel so cool and empowered! Problems solved! Thanks again.

[userieL2p8iyw8]

Thank you so much! Your suggestion solved all my issues. Thanks again for your kindness in taking the time to reply.