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Samsung_G0mL0YV
Astronaut

A10 won't respond to touches

Please help, I have sometimes have a problem where my taps won't respond to the screen. I use android 9.0.

2 REPLIES 2
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Samsung Care Ambassador

Re: A10 won't respond to touches

Hi. This problem can happen when the digitizer fails to detect touch. You will need to contact Samsung, be it online, on the phone, or at a physical location (availability may vary by region) for repairs. Alternatively, Ubreakifix could offer repairs, but I cannot guarantee that the A10 is a supported device. 

 

If you need to operate the device, you can try connecting a mouse via OTG.


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Samsung Moderator
Samsung Moderator

Re: A10 won't respond to touches

Hey there!

 

Thanks for reaching out. If you don't mind sending a private message here providing your model number and IMEI? Seems you may need service.

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