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Constellation

Re: A10e message notifications

I'm experiencing the very same problem I read through this thread and tried all the troubleshooting suggestions mentioned. Could someone please let me know how to proceed? Thank you.

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Constellation

Re: A10e message notifications

I am experiencing the same problem. And tried everything to fix it. But no luck! Can somebody let me know how to fix the problem?

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Constellation

Re: A10e message notifications

Same EXACT issue! I've missed many important text replies bc of this and have also checked and double-checked all settings. It is very frustrating. Any resolutions??

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Astronaut

Re: A10e message notifications

@usergq41RYhqfM 

A friend and I are both having this issue!

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Samsung Moderator
Samsung Moderator

Re: A10e message notifications

Have you tried the troubleshooting suggested by @SamsungAdam?



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Samsung Moderator
Samsung Moderator

Re: A10e message notifications

Have you tried force stopping, and clearing the cache for the messages app? Have you tried wiping the cache partition on your device?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: A10e message notifications

I am having the same issue and have tried all the troubleshooting and no luck. Is there a fix on this? I'm ready to switch this phone over it.

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Constellation

Re: A10e message notifications

I am having same issue. How do you wipe cache from device?

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Samsung Moderator
Samsung Moderator

Re: A10e message notifications

Give these steps a try: 

 

1. Restart your Samsung Galaxy A10.
2. When the Samsung logo appears on the screen, press and holds the volume up and power buttons simultaneously.
It will take you to the recovery mode.
3. In the recovery menu, find the “Wipe Cache Partition” and you can use the volume down and up key for navigation.
4. Use volume keys to navigate to “Wipe Cache Partition” and use the Power button to select it.
5. When Recovery mode pop up again, navigate to “Reboot System now” and press the power button to select it.
The smartphone will reboot and it will take some time until its restart.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Astronaut

Re: A10e message notifications

Same issue.. has there been a solution yet?? I might need to return my phone is there is not a fix soon... I can't just keep opening messages every 10 minutes to see if someone is trying to reach me

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