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Original topic:

A11 battery will bootloop while charging

(Topic created: 03-28-2021 06:21 PM)
sexymomma0813
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I have an a11 and when I shut it off no matter what the battery is I will have to charge it and it power cycles till its at 100% how do I fix this 

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SamsungAdam
Samsung Moderator
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Thank you for reaching out. The unit will require service. Please feel free to reach out to us directly via one of the following options and include a link to this thread.

 

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/

4. Private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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7 Replies
Bakerking
Astronaut
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It Sounds like your battery is pretty much fried. An upgrade would be the best option at this point. I know the flagship phones are more pricey but it is very much worth it.
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Bakerking
Astronaut
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More durable too
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sexymomma0813
Astronaut
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I get to get 1 free upgrade in 1 month
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Bakerking
Astronaut
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Perfect! I suggest the Galaxy note s20 ultra or the Z fold 2.
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Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
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Thank you for reaching out. The unit will require service. Please feel free to reach out to us directly via one of the following options and include a link to this thread.

 

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/

4. Private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

CJ619
Nebula
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I have the Note 20 Ultra and I love it!! Highly recommended!!!
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sexymomma0813
Astronaut
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A21
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