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Samsung Employee

A20 Screen turning on while in pocket

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I have A20 device. It is very annoying that the phone keeps turning on by itself and doing all random things while the device is in pocket. The phone installed German keyboard by itself. It turns on airplane mode or flash light. Please fix this issue as soon as possible. 

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Samsung Moderator
Samsung Moderator

Re: Screen turning on while in pocket

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Do you have double-tap to wake turned on in your device settings?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Samsung Moderator
Samsung Moderator

Re: Screen turning on while in pocket

JUMP TO SOLUTION

Do you have double-tap to wake turned on in your device settings?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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Astronaut

Re: Screen turning on while in pocket

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Yes I do.


@SamsungAdam wrote:

Do you have double-tap to wake turned on in your device settings?


 

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