Original topic:

A20 texting issue after update

(Topic created: 4 weeks ago)
userAPhYDii1O8
Constellation
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My phone just updated yesterday and immediately afterward I was no longer able to text more than 10 people.  I don't believe it's a carrier issue.  The day before the update I was able to respond to a group text with more than 10 people.  Right after the update, I get an error message on the exact same text chain saying that the maximum number of text recipients is 10.  How can I fix this?

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3 Replies
Blue7
Red Giant
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it actually could be a carrier issue, you should contact your carrier and find out the limitation 

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userAPhYDii1O8
Constellation
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I can contact the carrier, but it just doesn't seem likely.  Wednesday I was sending and receiving texts in groups larger than 10.  Thursday my phone updated and suddenly I couldn't respond to the exact same text chain I was able to respond to the day before.  Same carrier within the same plan month.

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userAPhYDii1O8
Constellation
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Ok.  I checked.  Not a carrier issue.  They don't limit the # of recipients.  They said the SIM card could have been damaged during the update so I'll have to put a new SIM card in.

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