Hello @Samsung_W1h5Q5l ,
There certainly is a Bixby voice option on the A20.
For a step by step guide please follow the link below.
Hope this was helpful!
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Hello and sorry for the inconvience with this is, A20 does in fact come with Bixby. I would first scroll to the last screen on the left to see if was ever set up. Bixby may also prompt you to sign in with your samsung account. Hope this helps.