Original topic:

A21 Android 11

(Topic created: 11-29-2021 03:20 PM)
Royals2015
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My A21 still hasn't received Android 11 and I contacted customer support who directed me to download and try via the PC version of Smart Switch. I did that and even that said my phone is "Up To Date" showing Android 10?
I've contacted my carrier who said to contact Samsung who said my carrier releases the updated version or try the Smart Switch and so I'm basically getting nowhere here?
I've seen several posts where people said they have A21's and have received the update! My sons cheap A10 has Android 11 already so I'm a little lost. I would love to get an actual answer and help from someone with Samsung.
8 Replies
Kingspider13777
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What carrier do you have?
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Royals2015
Astronaut
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Tracfone
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Kingspider13777
Astronaut
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What date is the security patch?
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Royals2015
Astronaut
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August 1 2021
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Kingspider13777
Astronaut
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Do you live in the USA? If you don't, it could be the reason why
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Royals2015
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I do, I'm just going to try and keep being patient...not my strongest trait by any means...HA
Thanks for the responses. Appreciate it.
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Kingspider13777
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Your Welcome! Have a nice day!
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Kee1983
Halo
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I have the samsung galaxy a21 and I got Android 11 on November 22nd you should get it soon hopefully in a few days