I am about to give up on the "new" Smartthings. I have tried everything to install on Samsung A21 but to no success. Using Smartthings Classic works but after required integration you are left stranded. Google play says that "new version is not compatible with this device" , The Galaxy Store does not even list it and any attempt to sideload results in "failure to install app". I have searched the forums and other people are having the same issue but, there are no "real" replies. Does the A21 work with the "new" Smartthings app or not? .....Thanks
I would recommend reaching out to our Smart Things team directly at 1-800-726-7864 for further assistance.