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Constellation

A30 Blurry Camera

My Samsung Galaxy A30 stopped focusing all of a sudden. It is up to date and I have already reset the Camera App but it still isn't able to focus. How can I fix this?

5 REPLIES 5
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Astronaut

Re: A30 Blurry Camera

My A10e is suddenly not focusing as well but if I tap the screen it usually focuses itself right away. I do have to do this every time I turn my camera on now, started a few days ago
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Constellation

Re: A30 Blurry Camera

It is not focusing even if I tap the screen. My issue also started a few days ago, shortly after the latest software update.

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Cosmic Ray

Re: A30 Blurry Camera

Have you also tried clearing the cache and memory of the camera app?

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Constellation

Re: A30 Blurry Camera

I cleared the cache & data of the app. I wiped the system cache partition. I did a soft reset and a factory reset but none of it worked.

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Samsung Moderator
Samsung Moderator

Re: A30 Blurry Camera

Is the camera also blurred when using a third-party app, such as Messenger, Snap Chat, or any other camera app? Some of these steps may help. https://www.samsung.com/us/support/troubleshooting/TSG01001297/ However, if the issue persists, I would recommend having the phone evaluated by a certified technician. 

 

For service options in the U.S., please send a private message with the full model code and the IMEI number of the phone. http://bit.ly/2XERsky

 

For service outside the U.S., please follow this link: https://www.samsung.com/us/common/visitlocationsite.html



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