Original topic:

A32 DON'T WORK WITH RING APP USING MOBILE DATA

(Topic created: 06-09-2021 03:16 PM)
baseball62
Astronaut
Options
Other Mobile Devices
Does anyone know why my A32 won't work with the Ring app. Iive mode works if I'm Connected to WiFi. Live mode don't work if if using mobile data.
Anyone else having this issue.
Thanks
0 Likes
1 Reply
MrJell_Lee
Nebula
Options
Other Mobile Devices

I've seen other people ask the same thing another forums. It's not just your device, their phones were flagship models so it's more like the App's issue... OR the network connection is just not strong enough to send/receive live feed. SInce you say it's okay when using WiFi, the RING camera should be sending the signals alright... hence it's the phone's network strength that's likely the culprit.

Try looking around for stronger signal areas and see if that helps (signals are strongest when there's not a lot of metal/cement obstructions and near a cell tower). If, even after that, the live feed is having issues... then either check with the RING company directly or submit an issue report to Samsung Member app right after you see that the feed isn't working.

0 Likes