Original topic:

A42 5g proximity sensor not working correctly on calls

(Topic created: 11-22-2021 12:27 AM)
Other Mobile Devices

my screen will not turn off half the time when I make a phone call and put my face to the phone to talk. I have to press the power button to get the screen to turn off.  I tried adjusting the way I position the phone on my ear while making a call and have factory erased my phone, that doesn't fix it either.  There is an issue with this phone model that needs to be addressed with a future update please.  I have the USA unlocked version of the phone.

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