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Astronaut

A50 Fingerprint sensor isnt responding and the fingerprint system app is gone

I recently took my phone to a shop after the screen broke and now i got it back and the fingerprint doesn't work and the fingerprint app is gone and there are 3 apps named filled

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Samsung Moderator
Samsung Moderator

Re: A50 Fingerprint sensor isnt responding and the fingerprint system app is gone

Hello!

 

Thank you for reaching out. Did you get the device repaired at a Samsung walk-in center? I would recommend going back to the store you got it repaired to have them evaluate your device. If you have a ticket number for your service could you please provide me with that in a private message to look into this further for you? https://bit.ly/2SUXRar 

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