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Asteroid

A50 Unable to locate downloads from Facebook

I have down loaded a number of documents from Facebook groups relevant to my business.  I can't find them ANYWHERE despite tyke Download manager saying they are on my one AND I can see they are from the setting screen.  

 
I have a Samsung A50. 
 
Please help! I need these files!
Thanks in advance. 
7 REPLIES 7
Supernova

Re: question re: downloads

you could try downloading Google docs it will read your phone and find any doc files automatically. Hope that Helps
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Asteroid

Re: Re: question re: downloads

thanks. ive tried but im struggling... looked for hours
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Supernova

Re: question re: downloads

what sections are you looking in in your stock files application
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Supernova

Re: Re: question re: downloads

are the files labeled (.doc) ???
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Asteroid

Re: question re: downloads

some are .docx some are .xls some are .pdf
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Samsung Care Ambassador

Re: question re: downloads

@userVwrQ2VvSmO Have you tried reaching out to the Facebook development team to see where the app downloads the files to?

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Asteroid

Re: question re: downloads

not yet but I found a temporary work around. I'll do that next! Thanks so much for your efforts to help me!
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