Original topic:

A50 shut down by itself

(Topic created: 11-28-2021 04:47 AM)
user337tMVGGRA
Constellation
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My A50 shut down and won't respond when I try to turn it on. Is there a safe way to turn it on without losing my contacts, pictures, etc?
Thanks 
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13 Replies
Jamess467
Sun
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What where you doing just before it shut down?
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user337tMVGGRA
Constellation
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Just walking and the power apparently shut down.
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zack722
Astronaut
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You may have a faulty battery or try to boot into safe mode or connect it to a computer and see if it boots up
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user337tMVGGRA
Constellation
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I connected to a computer but it wouldn't turn on.
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TheGalaxy
Honored Contributor
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Test in safe mode
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user337tMVGGRA
Constellation
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I can't get it to power on.
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TheGalaxy
Honored Contributor
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Hold volume up+volume power button at the same time
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FanOfForza
Explorer
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Try pluging the phone in and then hold the volume down and power button until it turns on if it doesn't turn on the phone could have fried or the battery may be bad
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user337tMVGGRA
Constellation
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I was able to get it turned on by holding the down volume and power button but it only powered on briefly.
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