Original topic:

A51 cable must be turned around the "right" way

(Topic created: 09-07-2023 09:38 AM)
jaythorpe522
Astronaut
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Good afternoon,

This is the kind of thing I'd call user fantasy, but, it seems that my A51 will only charge if a USB-C cable is plugged in the "right" way.  I thought the whole point of a USB-C cable is that there's no top and bottom, but using multiple cables connected to multiple types of device (USB-A to USB-C, USB-C to USB-C, different wall warts, a dell dock, the car) the phone might not charge or will charge slow, but if I pull the cable out of the phone, turn it 180 degrees, and plug it back in, it'll charge or fastcharge.  If I pull it out and turn it again, it'll go back to not charging or slow charging.

Again, I didn't think this was possible, but, is there maybe something about the way the A51 is wired that could cause this?  I imagine there's no fix aside from replacing my all-too-old-anyway phone, but . . . Again, I've verified this behavior with new, old, and various different types of cables and power sources.  All elicit the same behavior from my phone.

I did for a few weeks charge the phone mostly from a higher powered USB-C laptop computer power supply.  Could that have created this issue?

Thanks for any and all input.

jtw

2 Replies
Miss_Shay
Asteroid
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My mom has the exact same issue with A 51 .... And it's the older model not the 5G. Just like?!
Curious to know as well!! 🤔🤔

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LongHiker
Legendary Samsung Care Ambassador
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@jaythorpe522 This can be caused by a physically damaged USB port or cheap, incorrectly built, USB charging cable. 

Have you tried replacing the USB cable that you are using for charging? 

"I did for a few weeks charge the phone mostly from a higher powered USB-C laptop computer power supply.  Could that have created this issue?"

That shouldn't have caused it.

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