Original topic:

A52 Battery drain

(Topic created: 04-15-2021 02:30 PM)
Jendee
Constellation
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I just bought the A52 phone, and its battery is draining quickly.  I had the A51, and had to return it because the motherboard was damaged. Do all A series phones have problems? I never had problems with my J7 Star.

5 Replies
xTreex
Astronaut
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I've had the A50 for over a year with no problems.
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Sami30
Halo
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Some apps and games will drain your battery but if it continues to do that I say return it.
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Blue7
Red Giant
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submit an error report via samsung members app 

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ScreamingCargo
Asteroid
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I agree. I just got the samsung a52 5g when it came out last week and I only actively use it for 1 hour and 30 minutes and the battery is at 50%
Solution
SamsungCole
Samsung Moderator
Samsung Moderator
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At this time it is recommended to send the error log report for this issue under the Member's app. Here are some steps for the log reporting:

1.      Download Samsung members app from Galaxy store (If not already downloaded)

2.      Open Samsung members app -> log-in with Samsung account -> Explore -> press “+”sign


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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