Original topic:

A54 5G WiFi 6 Problems

(Topic created: 09-12-2023 02:17 PM)
SmartphoneUser
Constellation
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Other Mobile Devices
I use WiFi most of the time and my WiFi access is WiFi 6.
WiFi 6 has been around since 2019 so it is hardly a new technology.
My A54 5G repeatedly dropped WiFi 6 connections even though all of my other phones held it stable.
I tried all of the usual remedies: Updates, Factory Resets, More Updates, different SIMs, tried another A54 5G, nada, no joy!
In most other respects the phone performed well.
I found complaints of the same problem by some other A54 5G owners. I also found an article on the internet that the very same problem with WiFi 6 was happening with the S23 series. The article was several months old and one of the other phones I have is an S23 Plus and it held its connection to WiFi 6 stable side by side with the A54 5G that was dropping WiFi 6. I tried the A54 5G back in July so I am wondering if this problem was hopefully fixed in some kind of update. I had to return the A54 5G phone, but I am willing to try it again if someone call tell me that the problem has been fixed.
 
TIA
 
3 Replies
Shelliam
Galaxy
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Other Mobile Devices
Go to WiFi, 3 Dots at top, settings, and turn off the turn off the auto turn on/off function and the Hotspot 2.0 function. Most wifi nowadays has 2 frequencies and instead of your device just staying on 1 frequency it keeps pinging back and forth seeing which one is even the slightest bit faster. Downside to this is that the constant pinging and checking just slows wifi down even more. I'm not sure where you're located but if your more rural or fornme, when I travel down south, IA that where you ate sitting/working at home, etc. might have a weak connection. But try changing the settings in wifi and that should
Robin621k
Supernova
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Go to connections, wifi, tab the 3 dots, Intelligent Wifi,WiFi, scroll down to Intelligent Fifi 6, tap it 4 or 5 times, enabling Connectivity Labs, open Connectivity Labs, it will give you a break down of all your wifi, tell you what is the best channel to use on your routerScreenshot_20230912_200716_Settings.jpg
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SmartphoneUser
Constellation
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Other Mobile Devices

Thank you for these suggestions.

I will try to buy the A54 5G again and see if doing these suggestions fix the problems I was having.

Before I do that, I am going to see what the same settings show on the S23 Plus.

I appreciate your help.

 

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