Original topic:

A7 Update is constantly downloading configuration, how do I make it stop?

(Topic created: 06-14-2021 03:46 PM)
tatlor1477
Astronaut
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Mine keeps downloading configuration and it does it constantly? How do I fix it!

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3 Replies
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If you talking about Software updates. you can't stop pushed updates from your mobile carrier. Only thing you can do is postpone the installation to a later time
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tatlor1477
Astronaut
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Well it's a Samsung Galaxy A7 and it's been up dating for 4 days now never gains progress or anythimgScreenshot_20210614-191308_Samsung Members_96.jpg
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SamsungRei
Samsung Moderator
Samsung Moderator
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I understand how frustrating this must be. Have you tried doing a complete backup of the phone and then a factory reset. Once the phone has been reset, try updating again. https://www.samsung.com/us/support/answer/ANS00062029 Please let me know if this helps.



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