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Original topic:

A71 not updating some apps after software update from Play Store

(Topic created: 04-09-2023 07:33 AM)
inshotproapk
Constellation
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Other Mobile Devices

I'm encountering an issue with inshot download app  since the latest update was released. Whenever I attempt to download it, the download process starts but it doesn't show any progress. I've also tried downloading other apps like Free Fire , but I'm experiencing the same problem.

I'm not entirely sure what's causing this issue. I'm thinking it could be due to my internet connection being slow or perhaps the app itself has some issues. I've attempted to restart my device and download the app again, but it didn't seem to help.

One suggestion I came across is to clear the cache of the Inshot app. I'm not entirely sure how to do that, but I'll try looking up some instructions and give it a shot.

It's frustrating not being able to download the app, especially when I need it for my work. I hope I can figure out a solution soon.

I really need for this app inshot because i am editing my taking picture on samsung A71 Couple fitness studio  on it.

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Samsung_Moderator
Community Manager
Community Manager
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Other Mobile Devices

Hi inshotproapk, and welcome to the Community. I know you said those two specific apps are not able to be updated through Play Store after a software update, but do other apps update just fine? 
To clear the app cache, you can follow these steps: https://www.samsung.com/us/support/answer/ANS00077611/ 

This article also provides additional troubleshooting steps that may help: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-google-play-store-will-not-load-or-d... 

I would also give this guide by Google for fixing problems downloading apps a try: https://support.google.com/googleplay/answer/7513003?hl=en

 

If the troubleshooting isn't helpful, it is best to contact the developer of the apps to ensure compatibility with your device.

 

 


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Samsung_Moderator
Community Manager
Community Manager
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Other Mobile Devices

Hi inshotproapk, and welcome to the Community. I know you said those two specific apps are not able to be updated through Play Store after a software update, but do other apps update just fine? 
To clear the app cache, you can follow these steps: https://www.samsung.com/us/support/answer/ANS00077611/ 

This article also provides additional troubleshooting steps that may help: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-google-play-store-will-not-load-or-d... 

I would also give this guide by Google for fixing problems downloading apps a try: https://support.google.com/googleplay/answer/7513003?hl=en

 

If the troubleshooting isn't helpful, it is best to contact the developer of the apps to ensure compatibility with your device.

 

 


inshotproapk
Constellation
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Other Mobile Devices

trying your following method but problem is same 

 

 

 

 

 

 
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Samsung_Moderator
Community Manager
Community Manager
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Other Mobile Devices

If the troubleshooting isn't helpful, it is best to contact the developer of the apps to ensure compatibility with your device. 

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