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Constellation

A71 proximity issue

Recently bought Samsung Galaxy A71, and the problem is when I make a call, the screen turns off right away, like even before I put it on my ear, and once I remove it from my ear when call finishes, it won't turn on itself like it should, I checked proximity sensor by dialing *#number and it seems to be working fine but this issue won't solve and it's really annoying, please help.