Original topic:

A72 July update

(Topic created: 2 weeks ago)
userV1bH3dFACS
Constellation
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I recently bought galaxy A72 and I saw my old phone (A50) got the July security update in the US but my new phone doesn't.

Can anyone tell me why?

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LongHiker
Samsung Care Ambassador
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@userV1bH3dFACS The software for an A50 can not run on a A72. The software update for each model has its own separate timeline. The availability of an update is dependent on Samsung's priority for the model and then the carrier's priority for the model. 

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