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Constellation

A8+ 2018 Battery

I forgot to charge my battery so by the time I woke up it was already at zero percent. I plugged it in and after 3 hours no sign/ indicator came on. Prior to this, whenever it charges, it gets a bit hot. I believe the battery discharged, any tips or ideas y'all have ?

5 REPLIES 5
Samsung Moderator
Samsung Moderator

Re: A8+ 2018 Battery

Have you tried using a different charger? Have you tried holding Power+Volume Down to reboot?

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Constellation

Re: A8+ 2018 Battery

I haven't had the opportunity as yet. However, the phone does get warm when it's plugged in. Yes, I've tried that and it was to no avail.

 

 

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Samsung Moderator
Samsung Moderator

Re: A8+ 2018 Battery

Then a different charger would be the next step.

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Constellation

Re: A8+ 2018 Battery

Ok great, I'll try this as soon as possible.

 

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Samsung Moderator
Samsung Moderator

Re: A8+ 2018 Battery

Please keep us posted!

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