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Asteroid

AR Core / Google Play services for AR not supported

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So i checked back the support list and Galaxy A20 is on the list but on the play store, it still says I can't download it. I updated my phone yesterday to the latest update and I still can't get it. Is there any special requirements?

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Samsung Moderator
Samsung Moderator

Re: AR Core / Google Play services for AR not supported

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You would need to reach out to Google for information regarding compatibility with their services. You can reach out to them at (650) 253-0000.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: AR Core / Google Play services for AR not supported

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I'm having the same issue. I have a fully updated galaxy A20 (android 10) and although the devices is on the google developer's list for AR support, the google play store says that it is incompatible. Is it really not compatible, if not, why not, and why is the device on the list in the first place?

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Samsung Moderator
Samsung Moderator

Re: AR Core / Google Play services for AR not supported

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You would need to reach out to Google for information regarding compatibility with their services. You can reach out to them at (650) 253-0000.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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Asteroid

Re: AR Core / Google Play services for AR not supported

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This took 5 days and 2 people then replied 10 minutes in between, this place doesn't seem that reliable in timing. 

 

 

 

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