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Astronaut

About updating android version 10

MY Samsung Galexy A70 mobile was not received new version of android. So I want to know about what's the reason with it?
1 REPLY 1
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Product Expert

Re: About updating android version 10

Hi @userhUONsYi9NO 

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carrier's discretion to release the update to customers. Since updates are released by Carriers in waves, the update should be released in the following weeks.

you can try to check if you have an update available by following these instructions.

https://www.samsung.com/us/support/answer/ANS00077582/

 doing it in the smart switch be your best option if you have a computer.

Note " if you have an unlock model it is better to check the update while the sim card is removed"

 

We appreciate your loyalty.

 

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

 

 

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