Original topic:

After the last update I'm not able to connect to Wi-Fi on my Galaxy A12

(Topic created: 08-12-2021 09:38 PM)
scottrod1974
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After latest update, phone won't connect to wi-fi. Tried resetting network. Still have same issue.

5 Replies
Tkbza5
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Do you have access to the router? If so try resetting the router, let me know if that works!
scottrod1974
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Tried resetting the router, no luck. I can connect to wifi at work, but not at home.
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Smew
Comet
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What build number is your phone on? Settings > About Phone > Software Information > Build Number [last 4 characters]) 

have you tried other wifi networks to see if it's just your router? You can submit an error report through the Samsung Members app! 

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scottrod1974
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BUG5. Appears to be just my router at home. I can connect at work and at various stores. I reset my router but no luck.
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Tkbza5
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Try deleting your at home saved wifi from your phone then try to reconnect to it (you will have to type in password again if you don't then you didn't remove it) some phones you just long press to remove, others click the 3 little dots in top right corner of wifi name.
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