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useritMQhoWPRt
Astronaut

After the latest update my fingerprint sensor doesn't recognize my fingerprint

I have a galaxy a50 so far everything was good until the latest update that my phone doesn't recognize my fingerprint anymore and when I try to add it again the process stucks at 41 percent and after that it tells me to check my sensor that its dry and clean and after that it pops out of the process

1 REPLY 1
OGBrock
Cosmic Ray

Re: After the latest update my fingerprint sensor doesn't recognize my fingerp..

turn phone off, hold power Bixby volume up all 3 at same time, hold till new menu pops up, scroll down to wipe cache partition clear it and all should be well, not familiar with a50 so if it doesnt have the Bixby key then power and vol down or up will bring menu up

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